1. Home
  2. »
  3. What We Do
  4. »
  5. Suicide & Crisis Intervention Services

Suicide & Crisis Intervention Services

Critical, Caring Connections – For a Better Tomorrow

At HopeLink, we believe that anyone in crisis should have someone to call, someone who responds, and somewhere to go.

AT-A-GLANCE

Suicide & Crisis Intervention Services

Who

Anyone in crisis. All ages and abilities.

What

Anytime emotional support and connections to resources via phone, text, and chat.

Where

Anywhere. (988 is a national crisis line). If calling from Virginia, additional local resources may be available

You are not alone. If you need someone to talk to or are experiencing a crisis, contact us immediately. We have multiple languages available and operate 24/7, year-round.

This is a safe place to receive emotional support and connection to resources so you can better cope with emotional trauma or personal and family crises.

Choose How To Connect

LGBTQI+ Youth 988 Service

If you are a member of the LGBTQI+ community aged 25 and under and experiencing a crisis, you can connect with a specially trained crisis worker, without judgment.

    1. Call: 988 and press “3”
    2. Text “Pride” to 988
    3. Chat: org/chat and check the LGBTQI+ box in the pre-chat survey

What to Expect

Our conversation with you is confidential and free of charge.

We want you to be able to make decisions from your best mind possible. When you call, text, or chat, our trained, empathetic professionals will:

    • Listen and provide emotional support
    • Assess for safety and risk of suicide
    • Identify problem-solving skills
    • Connect you to Mobile Crisis Resources, if available
    • Connect you to a Care Navigator when you are seeking referrals and information for complex situations
    • Connect you live to other behavioral health resources
    • Consult on how to support a loved one in crisis
    • Call within 24 hours to follow up and ensure safety and ongoing connections

Crisis Support in Virginia

HopeLink answers 988 calls as well as numerous state and local crisis lines. In Virginia, we may connect you to local behavioral health and/or substance use disorder services and other community resources. You can always call 988, but if you are calling from Virginia, or for a loved one in Virginia, call the number for the regions outlined below to ensure you reach a Virginia-based Regional Crisis Call Center in your region.

Click to view larger image

Tips and Wallet Card

Community Education

HopeLink also offers customized training seminars and workshops designed to address critical issues facing a variety of educational institutions, human service organizations, governments, and businesses.

If you are interested in training seminars and workshops, please contact:

Laura Clark, MSW

“During my time as a Crisis Worker, I have spoken to hundreds of callers. While no two calls are exactly alike, I find callers asking the same question again and again: ‘Will I be okay?’“

It’s my most basic impulse as a helper to say: yes, yes you will. But the honest truth is that I can’t tell them when days will be bright again. What I can tell them is yes, one day, they will be okay, and this call is one step closer to breathing a sigh of relief. Together, we sit in that uncertainty and that pain, until they are empowered to seek longer-term support and explore what life might look like around the corner.

When a caller tells me that they see a way forward, that’s when I know I’ve made a difference. Those calls get me through a shift. Our callers have taught me more about resilience and hope than I ever could have imagined.”

– Crisis Worker

Crisis Services

In times of crisis, we are here, 24/7/365

CALL:

988

TEXT:

988

Lifeline Chat:

Recent News