Core Values & Approaches

Purpose:

To state the guiding principles for all aspects of the Corporation.

• We believe that individuals living with mental illness, substance use disorders, mild intellectual disabilities, autism spectrum disorders, and anyone who faces life crises, can achieve safety, personal wellness, recovery and community integration.

• We believe in providing evidence-based treatment and services whenever possible and appropriate.

• We believe that services are best when provided in the community in the least restrictive, most integrated environment possible.

• We believe in holistic, bio-psychosocial, community-based approaches to all services.

• We believe that trauma-informed services are most effective in helping persons served meet their desired goals.

• We believe that persons served are able to direct their care and determine relevant goals for services for which they meet eligibility criteria.

• Persons served, employees and volunteers work together to help persons served reach recovery goals.

• We believe that persons served should be heard without criticism or judgment.

• We believe that when a person served is unable to keep him/herself safe from self-harm or suicide, that it is our responsibility to intervene through all means available.

• We create an atmosphere where individuals are valued and recognized for their unique contributions, and by our actions, show dignity and respect for every person.

• We demonstrate a deep respect for all people and strive to be increasingly aware of diverse histories and individual needs of persons served, employees, volunteers, family members, and all others who make up our community.

• PRS, Inc. values diversity and is dedicated to eliminating barriers based on race, color, ethnicity, gender, sex, national origin, age, marital status, religion, spiritual beliefs, socioeconomic status, political affiliation, genetic information, language, veteran’s status, sensory conditions, disability, sexual orientation, gender identity, or any other protected class.

• We believe that financial stability is essential to providing quality services that will meet the needs of persons served and the community.

• We believe in being sound stewards of public and private resources.

• We value and appreciate our friends in the community who provide time, talent, and financial support.

• We believe it is through effective collaboration and partnerships with others that the best community-based services are possible.

• Continuous quality improvement, through data collection, on-going feedback, evaluation, client involvement, and professional staff and volunteer development, is critical to effective service delivery and occurs at all levels of the organization.

• Our staff and volunteers are our valued partners and help us provide impactful and sustainable services.

• We believe in providing our employees and volunteers with appropriate training and support in order to provide the best possible service.

• We believe that creating and maintaining a “learning organization” and encouraging innovative thinking and creative ideas are necessary to provide quality services and to sustain our long-term viability.

• We expect all employees and volunteers to treat each other with respect and trust, and to be direct and open, no matter what their positions in the organization.

• We believe that demonstrating our willingness to examine every aspect of the organization (people, processes, and systems) is critical for continuous quality improvement.